Common property repairs are the responsibility of the owners corporation.
Lot owners should advise the strata managing agent or secretary of the owners corporation of the problem. If the problem is a minor repair, it may be able to be fixed without the need for a meeting. However, if it is a major problem, a meeting of the owners corporation may be needed to authorise expenditure, or decide what action to take.
If no action is being taken, a lot owner can put forward a motion requesting the repairs, to be voted on at the next meeting. If the matter remains unresolved, you can apply to Fair Trading for mediation.
© State of New South Wales (NSW Fair Trading). For current information go to fairtrading.gov.au